The Secrets of Learning & Development

Bonus Episode: Bespoke Training – Why It’s More Than Just ‘How-To’

Valerie & Julia Season 2

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In this special fireside edition of The Secrets of Learning and Development, Julia hands the mic to co-host Valerie Merrill for an expert deep dive into the world of bespoke training.

If you’ve ever been involved in rolling out a customised system, you’ll know it’s far from straightforward. Valerie unpacks what really goes into training for bespoke software – from understanding unique business processes to designing tailored learning experiences while the system is still being developed.

You’ll hear why effective bespoke training isn’t just about showing people which buttons to press. It’s about managing change, adapting in real time, and ensuring the learning sticks long after the session ends.

Whether you’re planning a rollout or already mid-way through, this episode offers practical insights and reassurance that you’re not alone.


People on this episode