Victoria Rennoldson on Being Seen, Heard, Understood: Communicating with Confidence Across Cultures

In this warm and insightful episode, we’re joined by Victoria Rennoldson – global communication coach, speaker and founder of Culture Cuppa. Her journey takes us from international brand marketing to supporting leaders worldwide to communicate with clarity, confidence and cultural awareness.

We explore how Victoria built a purposeful career after stepping away from corporate life, and what it takes to find your voice in cross-cultural environments. She shares how a near-relocation, a bold career pivot and a decade of coaching led to her bestselling book, Become a Global Leader.

With candour and depth, Victoria reflects on confidence as a daily practice, the difference between being seen and being understood, and the legacy that drove her to capture ten years of insights. A rich conversation for anyone looking to lead across difference, show up with authenticity and create space for meaningful communication.

Key Learnings

Confidence grows through action, not before it.
Victoria highlights a common misconception many professionals hold — that confidence must come before action. In reality, she explains, confidence is built through action. By taking the first step, even when you're unsure, and continuing to show up, you gradually build the self-belief and presence needed to lead effectively. This mindset shift is especially powerful for those stepping into visibility or navigating unfamiliar territory.

Communication across cultures requires intentionality and adaptability.
Drawing from her global career and coaching experience, Victoria emphasises that effective cross-cultural communication goes far beyond language skills. It involves recognising non-verbal cues, understanding unspoken norms, and adapting your approach to create meaningful connection — especially in virtual environments. Tools may enable collaboration, but it’s human connection that ensures communication truly lands.

Guest information:

https://linkedin.com/in/victoria-rennoldson

https://culturecuppa.com/book

https://culturecuppa.com/podcast/

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Chapters

• 0:42 Introduction
• 4:46 Communication Beyond Words
• 9:25 What Sparked the Shift
• 11:46 Becoming a Coach Without a Grand Plan
• 14:48 A Book About Legacy
• 18:51 The Four Pillars of Global Communication
• 25:38 Confidence Isn't a Prerequisite