Bonus Episode: Valerie Merrill Why Social Capital Matters More Than Ever

Social capital is the invisible force that shapes how work really gets done, especially in hybrid teams, fast-moving organisations and a world increasingly influenced by AI.

In this bonus episode, Julia and Valerie unpack what social capital actually is, how to spot it in action and why it has become a strategic advantage rather than a ‘nice to have’. Valerie breaks down the three types, bonding, bridging and linking, and explains how each one affects trust, collaboration and resilience.

You’ll also hear real-world prompts on what high social capital looks like when teams are distributed and when cross-functional work either flies or stalls, plus the potential downsides such as cliques and gatekeeping, and how leaders and L&D professionals can think about building it more intentionally.